Help for recruiting agencies
Your plan, finding candidates, expert interviews, client reports and placements.
Getting started
- How a recruiting agency gets a Grohire account Agency accounts are set up by our partnerships team. Request a call from the For recruiters page and we create your partner login.
- Your first sign-in and the agency dashboard Choose your own password, tell us the roles and skills you recruit for, and find your way around the agency dashboard.
Plan and billing
- Plans and candidate unlocks explained What you can do as a free partner, what an agency plan adds, and how unlocks work.
- Buy, renew or change your plan Choose a plan from Plan & billing, what happens when you buy while a plan is running, and where to see your plan history.
- Pay for a plan from a payment link Our team can send your agency a private link for a longer plan. Sign in with your agency login to pay it.
- Invoices, GST details and payment references Download GST tax invoices for plans and expert interviews, add your GSTIN, and send a payment reference for an invoice paid by bank transfer.
Finding candidates
- Search the talent pool Find candidates by job role, skill, location, GH Score band, notice period and more. Names stay hidden until you unlock.
- View a candidate and unlock their contact details What you see on a masked candidate profile, how to unlock it with your plan, and what you get after unlocking.
- Interest checks: ask candidates if they are open to a role Ask masked candidates whether they are open to your role before spending an unlock. Free, with a daily limit.
- Saved searches and new-match alerts Save a talent-pool search to watch a mandate. We tell you when new candidates match, at most once a day.
- Keep a shortlist of candidates Save candidates to your shortlist for free and come back to unlock them later.
- Your unlocked candidates See everyone your agency has unlocked, with contact details, GH Score and who unlocked them, and export the list.
Expert interviews
- Book an expert interview for one candidate Choose the level, the candidate and a time. A verified industry professional interviews them and you get a written report.
- Book expert interviews for a list of people Upload or paste up to 30 people, tick the times that suit you and pay once. Each person gets their own private link.
- Guest interview links for candidates without an account Book an interview for anyone by name and mobile number. We send them a private link; no sign-up needed.
- Pay, move or cancel a booked interview Complete a pending payment, move an interview to another time, or cancel it, and what is refunded.
- Read and download an expert interview report Where to find the report, what it contains, and how to download the PDF for your client.
Sharing with clients
- Share a report with your client by private link Make a private, expiring link to one interview report, see when it was opened, and switch it off at any time.
Requirements and placements
- Track client requirements and your pipeline Add a requirement for each client role, put candidates on it, and move them through stages with notes and tags. Free.
- Record placements and 30/90-day check-ins Record each candidate who joins a client. We remind you at 30 and 90 days to record whether they stayed.
- Agency analytics: funnel, unlocks and spend See what your interest checks, unlocks and interviews turned into, how your team used unlocks, and what you spent each month.
Your own candidates
- Invite your own candidates Share your invite link or upload a CSV so the candidates you already work with join Grohire for free.
- Follow your candidates' progress See the profile, skill tests and GH Score of candidates who joined through your link, and book expert interviews for them.
Team and account
- Add teammates and manage seats Invite recruiters to your agency account, resend invites, remove teammates and see what each person has unlocked.
- Agency details, password and agreements Update your agency's contact details, billing details and the roles you recruit for, change your password, and see accepted agreements.
Still stuck?
Our support team reads every message and replies by email and on your ticket.