Terms of Service

Last updated 30 September 2026.

# GROHIRE TERMS OF SERVICE

Effective Date: [DD/MM/YYYY] Last Updated: [DD/MM/YYYY]

Website: [https://www.grohire.com] Email: [support@grohire.com] Grievance Email: [grievance@grohire.com]

1. Acceptance of Terms

Welcome to Grohire.

These Terms of Service (“Terms”) govern your access to and use of the Grohire website, application, platform and related services (“Platform”).

Grohire (“Grohire”, “we”, “us”, or “our”) provides a technology platform connecting candidates, employers, recruiters, professional interviewers, evaluators and educational institutions.

By creating an account, accessing the Platform, purchasing a service, applying for a job, posting a job, conducting an interview or otherwise using Grohire, you agree to these Terms.

If you do not agree with these Terms, you should not use the Platform.

# 2. About Grohire

Grohire is a skills-first recruitment and talent-verification platform.

Depending on the service, Grohire may provide:

Candidate profiles.
Job listings.
Employer search.
Skill assessments.
Candidate screening.
Human mock interviews.
Professional evaluations.
Candidate ratings.
Recruitment services.
College placement services.
Campus hiring.
Employer subscriptions.
Candidate and employer communication tools.

Grohire may introduce, modify, suspend or discontinue features from time to time.

# 3. Eligibility

You must provide accurate information about yourself when creating an account.

By using Grohire, you represent that:

The information you provide is accurate and current.
You have the legal capacity to enter into these Terms.
You will use the Platform only for lawful purposes.
You will not impersonate another person or organisation.
You will not create an account using false identity information.

Where a particular service has an age requirement, you must satisfy that requirement before using the service.

# 4. Types of Users

Grohire may provide different account types, including:

Candidate

A person seeking employment, professional opportunities, assessment or career-development services.

Employer

An organisation seeking candidates or recruitment services.

Recruiter

An individual or organisation performing recruitment or talent-sourcing activities.

Professional / Interviewer

A qualified professional who conducts interviews, assessments or evaluations through Grohire.

College / Institution

An educational institution using Grohire for placement, assessment or career-readiness services.

Different account types may have different features, responsibilities and fees.

# 5. Account Registration

Certain Grohire services require registration.

You agree to:

Provide accurate information.
Maintain updated information.
Keep login credentials confidential.
Not share your account with unauthorised persons.
Immediately notify Grohire of suspected unauthorised access.
Take reasonable steps to protect your account.

You are responsible for activities conducted through your account unless caused by Grohire's failure to maintain appropriate security.

# 6. Candidate Responsibilities

Candidates must:

Provide accurate education and employment information.
Upload genuine resumes and documents.
Provide truthful information about skills and experience.
Complete assessments independently unless explicitly permitted otherwise.
Attend scheduled interviews.
Treat employers and interviewers professionally.
Not manipulate assessment results.
Not submit another person's work as their own.
Not create duplicate or fraudulent profiles for the purpose of manipulating the Platform.

Grohire may suspend or remove profiles containing materially false or fraudulent information.

# 7. Employer Responsibilities

Employers and recruiters must:

Provide accurate company information.
Publish genuine employment opportunities.
Provide accurate job descriptions.
Clearly communicate material job requirements.
Not misrepresent salary, benefits, role, location or employment conditions.
Not collect candidate information for unrelated purposes.
Use candidate information only for legitimate recruitment-related purposes.
Respect applicable employment and anti-discrimination laws.
Not misuse Grohire's candidate database.
Not sell or redistribute candidate information obtained through Grohire.
Not contact candidates in an abusive, deceptive or harassing manner.

Employers are responsible for their hiring decisions and employment practices.

# 8. Job Listings

Grohire may allow employers and recruiters to publish job listings.

Grohire may review, moderate, reject, modify, suspend or remove job listings that:

Are misleading.
Are fraudulent.
Violate applicable law.
Contain prohibited content.
Misrepresent the employer.
Contain materially inaccurate employment information.
Attempt to collect sensitive information improperly.
Are reported by users or otherwise identified as potentially abusive.

Publication of a job listing does not necessarily mean that Grohire guarantees the employer, position, salary, working conditions or authenticity of every statement contained in the listing.

Where Grohire offers employer verification, “verified” status means only that the employer satisfied Grohire's stated verification process; it does not constitute a guarantee of the employer's future conduct.

# 9. Candidate Applications

When a candidate applies for a job, relevant profile and application information may be provided to the employer or recruiter associated with that opportunity.

Candidates understand that employers may:

Review applications.
Conduct interviews.
Contact candidates.
Request additional information.
Conduct lawful background checks.
Make hiring decisions.

Grohire does not guarantee that an application will result in an interview, offer or employment.

# 10. Skill Assessments

Grohire may provide assessments designed to evaluate skills, knowledge, aptitude, communication or other job-related attributes.

Candidates agree to:

Complete assessments honestly.
Follow assessment instructions.
Not use unauthorised assistance.
Not share assessment questions or answers.
Not allow another person to complete an assessment on their behalf.

Grohire may invalidate an assessment where there is reasonable evidence of manipulation, impersonation, cheating or other prohibited conduct.

# 11. Grohire Rating

Grohire may generate a structured candidate rating based on factors such as:

Skill assessments.
Interview performance.
Professional evaluations.
Experience.
Qualifications.
Other relevant platform information.

The Grohire Rating is intended to provide an additional recruitment signal.

It is not a guarantee of employment, job performance, salary or hiring success.

Employers remain responsible for independently evaluating candidates and making their own hiring decisions.

Grohire may change the rating methodology from time to time to improve the service.

# 12. Human Interviews and Professional Evaluations

Grohire may connect candidates with professional interviewers or evaluators.

Professional interviewers are responsible for conducting interviews professionally and providing feedback according to the applicable Grohire evaluation framework.

Grohire may:

Monitor interviewer quality.
Review interview feedback.
Collect interviewer ratings.
Remove interviewers who violate Platform rules.
Investigate complaints concerning interview quality or conduct.

Grohire does not guarantee that an interviewer will provide a particular rating or outcome.

# 13. Interview Recordings

Certain interview services may involve audio, video, transcripts or other records.

Where applicable, Grohire will provide appropriate notice and obtain consent or other lawful authorisation as required.

Recorded material may be used for:

Candidate evaluation.
Feedback.
Quality control.
Dispute resolution.
Recruitment.
Platform administration.
Other purposes disclosed to the user and permitted by law.

Further details are provided in the Grohire Privacy Policy.

# 14. Professional Interviewer Terms

Professionals providing interviews through Grohire must:

Provide accurate qualifications and professional experience.
Conduct interviews objectively and professionally.
Maintain candidate confidentiality.
Not request inappropriate personal information.
Not discriminate unlawfully.
Not solicit candidates outside authorised Grohire processes for unrelated purposes.
Not misuse candidate information.
Provide accurate evaluation feedback.
Comply with Grohire's interviewer standards.

Grohire may suspend or terminate interviewer accounts for violations.

# 15. College and Institutional Services

Colleges may use Grohire for:

Student assessments.
Placement preparation.
Mock interviews.
Student scorecards.
Placement analytics.
Employer engagement.
Campus recruitment.

The college or institution remains responsible for information it provides to Grohire and for obtaining any permissions or notices required from students under applicable law and its relationship with students.

Additional institutional agreements may apply.

# 16. Employer and Candidate Communications

Grohire may provide communication tools allowing candidates, employers, recruiters and professionals to communicate.

Users must not use these tools for:

Spam.
Harassment.
Fraud.
Unauthorised marketing.
Phishing.
Malware.
Threats.
Discriminatory abuse.
Unrelated commercial solicitation.

Grohire may restrict or suspend communication functionality where misuse is detected.

# 17. Fees and Payments

Certain Grohire services may require payment.

Paid services may include:

Employer subscriptions.
Employer credits.
Job postings.
Featured jobs.
Candidate screening.
Recruitment services.
Professional interviews.
College packages.
Other premium services.

Prices, taxes, validity periods and applicable conditions will be displayed before purchase.

Unless otherwise stated, applicable taxes may be charged in addition to the displayed base price.

# 18. Subscriptions

Where Grohire offers subscription plans:

Subscription duration will be displayed before purchase.
Features may vary between plans.
Subscription benefits may be subject to fair-use or usage limits.
Renewal terms will be disclosed before or at purchase where applicable.
Cancellation and refund conditions are governed by the Grohire Refund & Cancellation Policy.

Grohire may change future pricing or plan features after providing appropriate notice where required.

# 19. Employer Credits

Where employer credits are offered:

Credits may be used only for the functions specified by Grohire.
Credits may have an expiry period.
Used credits generally cannot be restored except in cases of verified technical errors.
Credits cannot be transferred or sold unless Grohire expressly permits it.
Fraudulent or abusive use may result in cancellation of credits.

The specific credit rules displayed at purchase will apply.

# 20. Professional Payments

Where Grohire facilitates payments to professional interviewers:

Payment eligibility may depend on completion of the agreed service.
Grohire may deduct applicable platform fees, taxes or other disclosed charges.
Payment schedules may vary.
Grohire may withhold payment temporarily where a transaction is disputed or suspected to involve fraud.

Additional professional terms may apply.

# 21. Refunds and Cancellations

Refunds and cancellations are governed by the separate Grohire Refund & Cancellation Policy.

Where there is a conflict between these Terms and a specific refund term displayed at the time of purchase, the specific service term may apply to that transaction, subject to applicable law.

Nothing in these Terms excludes any consumer right that cannot legally be excluded.

# 22. No Employment Guarantee

Grohire is a recruitment technology platform.

Grohire does not guarantee:

Employment.
Job offers.
Interview selection.
Candidate selection.
Salary.
Promotion.
Employer response.
Successful recruitment.
A particular Grohire Rating.
Any particular career outcome.

Hiring decisions are made by employers.

Candidates are responsible for evaluating employment opportunities before accepting them.

# 23. No Guarantee of Information Accuracy

Grohire may receive information from candidates, employers, recruiters, colleges and other users.

Grohire does not guarantee that every user-provided statement is complete, accurate or current.

Users should independently verify material information before relying on it.

# 24. User Content

Users may upload or submit:

Resumes.
Photographs.
Profiles.
Job descriptions.
Assessment responses.
Portfolio materials.
Interview feedback.
Messages.
Other content.

Users retain ownership of their content, subject to the rights granted to Grohire under these Terms.

# 25. Licence to Grohire

By submitting content to Grohire, you grant Grohire a non-exclusive, limited, worldwide licence to host, store, reproduce, process, display and transmit that content as reasonably necessary to:

Provide the service.
Display your profile.
Process job applications.
Conduct assessments.
Conduct interviews.
Provide recruitment services.
Improve platform functionality.
Maintain security.
Comply with law.

Grohire will process personal data in accordance with its Privacy Policy.

# 26. Intellectual Property

The Grohire platform and its original content, including:

Brand name.
Logo.
Website design.
Software.
Interface.
Assessment framework.
Grohire Rating methodology.
Text.
Graphics.
Documentation.
Platform features.

may be owned by or licensed to Grohire and may be protected by applicable intellectual-property laws.

Except where expressly permitted, users may not:

Copy.
Reproduce.
Modify.
Reverse engineer.
Scrape.
Resell.
Redistribute.
Create derivative works from.
Commercially exploit

Grohire's intellectual property.

# 27. Prohibited Activities

Users must not:

Create fake accounts.
Impersonate another person.
Upload fraudulent documents.
Manipulate ratings.
Cheat in assessments.
Attempt to access another user's account.
Scrape the candidate database.
Harvest contact information.
Sell candidate information.
Upload malware.
Attempt unauthorised access.
Interfere with Platform operations.
Circumvent security controls.
Use bots or automated systems without permission.
Post fraudulent jobs.
Conduct recruitment scams.
Harass or threaten users.
Use Grohire for unlawful discrimination.
Use Grohire for illegal activities.
Abuse payment systems.
Circumvent fees or credits.
Misrepresent affiliation with Grohire.

# 28. Candidate Data and Privacy

Grohire's collection and processing of personal data is governed by the Grohire Privacy Policy.

Users should review the Privacy Policy before using the Platform.

Where candidate information is shared with an employer, recruiter, interviewer or institution, that recipient may have independent responsibilities regarding its subsequent processing.

# 29. Platform Moderation

Grohire may monitor, review or moderate content and activity on the Platform to:

Maintain security.
Prevent fraud.
Enforce these Terms.
Protect users.
Investigate complaints.
Maintain service quality.
Comply with applicable law.

Grohire is not required to monitor every item of user content.

# 30. Account Suspension and Termination

Grohire may suspend, restrict or terminate an account where:

These Terms are violated.
Fraud is suspected.
The user provides materially false information.
The account presents a security risk.
The user abuses another user.
The user misuses candidate or employer information.
Payment fraud is detected.
The Platform is used unlawfully.
Required by law.

Where appropriate, Grohire may provide notice and an opportunity to resolve the issue.

# 31. Effect of Termination

After account termination:

Access to the account may be disabled.
Certain profile information may no longer be visible.
Unused services or credits may be treated according to the Refund Policy and applicable law.
Grohire may retain information where necessary for legal, security, accounting or legitimate operational purposes.

Termination does not automatically erase information that Grohire is legally required or permitted to retain.

# 32. Third-Party Services

Grohire may integrate with third-party services such as:

Payment providers.
Cloud services.
Communication platforms.
Video-conferencing services.
Analytics providers.
Authentication providers.
Employer systems.

Third-party services may have their own terms and privacy policies.

Grohire is not responsible for third-party services outside Grohire's control.

# 33. External Links

The Platform may contain links to external websites.

Grohire does not control those websites and does not guarantee:

Their availability.
Accuracy.
Security.
Privacy practices.
Content.

Users access external websites at their own risk.

# 34. Platform Availability

Grohire aims to maintain reliable Platform availability but does not guarantee that the Platform will always be:

Available.
Uninterrupted.
Error-free.
Secure from every possible threat.
Free from bugs.

The Platform may occasionally be unavailable because of:

Maintenance.
Updates.
Technical failures.
Cybersecurity incidents.
Internet/network problems.
Third-party service outages.
Events beyond Grohire's reasonable control.

# 35. Disclaimer Regarding Assessments and Ratings

Grohire assessments and ratings are designed to provide structured recruitment information.

They should not be interpreted as:

A professional licence.
An academic qualification.
A government certification.
A guarantee of competence.
A guarantee of employment.
A guarantee of future performance.

Employers remain responsible for conducting their own due diligence.

# 36. Disclaimer Regarding Employers

Unless expressly stated, Grohire does not employ the employers listed on the Platform.

Grohire does not guarantee that:

An employer is financially stable.
A job will remain available.
A salary will be paid as stated.
An employer will respond.
A workplace will meet a particular standard.
Employment conditions will remain unchanged.

Candidates should conduct appropriate due diligence.

# 37. Limitation of Liability

To the maximum extent permitted by applicable law, Grohire will not be responsible for indirect, incidental, consequential, special or punitive losses arising from use of the Platform.

This may include losses relating to:

Lost employment opportunities.
Lost income.
Lost business.
Employer decisions.
Candidate decisions.
User-generated content.
Third-party conduct.
Platform interruptions.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

# 38. Indemnification

To the extent permitted by applicable law, users agree to indemnify and hold Grohire and its officers, employees, contractors and service providers harmless from claims, losses, liabilities, damages and expenses arising from:

Violation of these Terms.
Fraudulent or unlawful activity.
Misuse of the Platform.
Infringement of another person's intellectual-property rights.
Unauthorised use of another person's personal information.
User-generated content.
Breach of applicable law.

This provision does not limit any rights or remedies available to consumers under mandatory law.

# 39. Consumer Protection

Grohire intends to comply with applicable Indian consumer-protection and e-commerce requirements.

The Consumer Protection (E-Commerce) Rules apply to goods and services bought or sold over digital/electronic networks and cover marketplace and other e-commerce models. The Department of Consumer Affairs also lists the 2026 amendment to those Rules.

Nothing in these Terms is intended to remove or restrict a consumer right that cannot legally be excluded.

# 40. Grievance Redressal

For complaints, service issues or grievances:

Grievance Officer: [Name] Email: [grievance@grohire.com] Phone: [Phone Number] Address: [Registered Office Address]

A complaint may include:

User account issues.
Job listing complaints.
Employer complaints.
Candidate complaints.
Interviewer complaints.
Payment issues.
Refund issues.
Privacy concerns.
Misuse of the Platform.

Grohire will process grievances according to applicable law and its internal procedures.

# 41. Dispute Resolution

Users should first contact Grohire to attempt to resolve disputes informally.

Where permitted by law, Grohire may attempt to resolve disputes through:

Customer support.
Internal grievance resolution.
Negotiation.
Mediation.
Other legally available dispute-resolution mechanisms.

Nothing in this clause prevents a consumer from exercising a statutory right to approach an appropriate consumer authority or court where such right cannot legally be waived.

# 42. Governing Law

These Terms are intended to be governed by the laws of India.

Subject to applicable consumer and other mandatory jurisdiction rules, disputes may be subject to the courts/tribunals having jurisdiction over Grohire's registered office at:

[City, State, India]

The final jurisdiction clause should be reviewed by legal counsel before publication.

# 43. Changes to These Terms

Grohire may update these Terms when:

Services change.
New features are introduced.
Legal requirements change.
Security requirements change.
Business operations change.

The updated Terms will be published on the Platform with a revised “Last Updated” date.

Where required by law, Grohire will provide additional notice.

Continued use of the Platform after an effective update may constitute acceptance of the updated Terms, subject to applicable law.

# 44. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

# 45. Entire Agreement

These Terms, together with the following documents, form the principal contractual framework for use of Grohire:

Grohire Privacy Policy.
Grohire Refund & Cancellation Policy.
Cookie Policy, where applicable.
Service-specific terms.
Employer agreements.
College/institution agreements.
Professional interviewer agreements.

If a specific written service agreement contains terms that expressly override these Terms, the specific agreement will govern that service to the extent permitted by law.

# 46. Contact

For questions about these Terms:

GROHIRE

Website: [https://www.grohire.com]

Email: [support@grohire.com]

Grievance: [grievance@grohire.com]

Registered Office: [Full Address]

Phone: [Phone Number]

IMPORTANT LEGAL IMPLEMENTATION CHECKLIST

Before publishing these Terms on Grohire, the following should be finalised:

Legal entity name of Grohire.
Registered office address.
Official domain.
Support email.
Grievance Officer details.
Refund Policy.
Privacy Policy.
Cookie Policy.
Employer agreement.
Professional interviewer agreement.
College/institution agreement.
Candidate consent wording.
Candidate profile visibility controls.
Employer verification process.
Job moderation process.
Assessment cheating policy.
Interview recording consent.
Payment and subscription terms.
Actual subscription cancellation mechanism.
Applicable tax/GST treatment.
Dispute-resolution and jurisdiction clause.
Data retention and deletion procedures.

Legal Notice: This is a business-ready drafting template, not legal advice. Before Grohire goes live commercially, an Indian lawyer should review these Terms against the company's exact legal entity, marketplace structure, payment model, recruitment-fee model, interviewer arrangements, data flows and applicable 2026 laws/rules.