Skip to content

Menu

Your invoices and credit notes

Download a GST tax invoice for every expert interview and pack you paid for, plus credit notes for refunds.

Every expert interview and pack you pay for gets a GST tax invoice.

Steps

  1. Open Expert interviews and click Invoices, or go to Invoices.
  2. Find the invoice. Search by invoice number or what it was for, or sort by date or amount.
  3. Click Download to get the PDF.

Status

  • Paid: settled.
  • Refunded: the amount was refunded.
  • Cancelled: the order was cancelled.

Credit notes

When we refund you, we issue a credit note. It is listed under Credit notes with the invoice it reduces. Keep them together for your records.

Good to know

  • Interviews arranged and paid for by an employer, college or agency do not appear here, because you did not pay for them.
  • Something wrong on an invoice? Write to us from Support.
Was this helpful?

Still stuck?

Our support team reads every message and replies by email and on your ticket.